Due to social distance and home isolate The Clinic has developed Virtual physiotherapy sessions. These allow you to continue to access us for treatment from your home, under the supervision of a neuro physiotherapist.

Keeping moving is essential to maintain health, and prevent joint stiffness and muscle tightness, and deconditioning. It is our aim to support clients to keep active during this difficult time, so that they can continue with their rehabilitation during isolation.

By using a video calling system, your Physiotherapist will be able to have eyes on you in order to guide and give feedback on how you are exercising, assess for change and progress your exercise plans accordingly.

Our Physiotherapists can also work with your carers and/or loved ones in your household, to provide education and training on how they can support you with your rehabilitation.

What do I need?

• An email address so that we can send you an invitation to your therapy session
• A mobile phone / tablet / iPad / laptop that you can read your emails on and that you will use for your session
• Zoom app installed on your mobile phone / tablet / iPad / lapotop so that you can join your session
• A place for your device to capture the whole of you on the video.

How Do I Start?

Download the free to use Zoom App from

• the App Store if you are using an iPad or iPhone
• the Play Store if you are using a tablet or an Android phone
• https://zoom.us/download if you are using a laptop

All clients will receive a free initial support session to get set up and running on Zoom and prepared for their first session.

If you need additional support, please do not hesitate to contact us, we can help you

A suitable time will be discussed with your Physiotherapist and you will then be sent an email with the time, a link with an ID to join your scheduled video appointment.

What virtual services are available?

• 1:1 New client assessments of 60 minutes
• 1:1 sessions of 45minutes
• Small group exercise sessions of 45minutes

Setting up Zoom on your device

If you don’t already have Zoom on the device (mobile phone / tablet / iPad) that you will be using for your virtual sessions, you will first need to install the Zoom app.

You will find the Zoom app in:

• the App Store if you are using an iPad or iPhone
• the Play Store if you are using a tablet or an Android phone
• https://zoom.us/download if you are using a laptop (which must have a built-in or external camera)

How to install the Zoom app:

1. Search for the Zoom app and click install
2. You will need to set up an account:

• Enter your email address (Zoom will ask for your work email address – use the address that we contact you on)
• You will need to choose a password for your account

3. Once you have set up an account, you will see the Zoom icon 

You are now set up with Zoom and can join your video session.

Joining your video session

Your therapist will send an invitation to your email address inviting you to join your session. The invitation will look like this on your email:

Chiltern Neuro Physio is inviting you to a scheduled Zoom meeting.

Topic: Exs with ______

Time: Apr 6, 2020 03:00 PM London

Join Zoom Meeting

https://zoom.us/j/896561916?pwd=Q3ZPcFA2Q0FQVDNpa0FUaC83LzYxQT09

Meeting ID: 896 561 916

Password: 008812

You can join your session by clicking on the link shown below the “Join Zoom Meeting” text.

When you join the meeting, you need to click on “Join Audio” and “Start video” to join your session.